What's New

Horizon Blue Cross Blue Shield of New Jersey members with Hackensack Meridian Health plan should now use Inner Circle laboratory services

All Horizon Blue Cross Blue Shield of New Jersey members with a Hackensack Meridian Health employee plan should be using a Hackensack Meridian Health Inner Circle laboratory services. Hackensack Meridian Health members will receive the highest level of benefits and save on out- of -pocket costs when using this Inner Circle for care, including lab services.  

What this mean for your patients – patients and/or specimens that are referred to Quest, LabCorp, or any laboratory other than Hackensack Meridian Health Laboratory Services may be subject to higher out-of-pocket expenses.   

Therefore, it is strongly recommend that your office contact our Customer Service Department at (732) 776-4138 to ensure that everything is in place to refer your patients or their specimens to Hackensack Meridian Health Laboratory Services.
Physician practices currently using Hackensack Meridian Health Laboratory Services can continue to follow their current office practices.

Hackensack Meridian Health Laboratory Services provides:
Quick and accurate results –
 Routine tests are completed and available within 24 hours.
 Stat tests are completed within four hours of specimen receipt.
 A full range of clinical and anatomical pathology testing is available.

Communication and service support to physicians’ offices –
 Dedicated team of field representatives, including couriers, and a customer service team.
 Accessibility to Customer Service Department weekdays from 7 am – 12 pm, and Saturday 10 am – 2 pm.
 Courier services available.

Enclosed please find a complete listing of the Hackensack Meridian Health Inner Circle laboratories throughout New Jersey.

If you have any questions or would like for someone to visit your office to discuss our laboratory services, please contact me at (732) 776-4147 or Laboratory Customer Service at (732) 776-4138.

Best regards,

Sherry Karpe
Laboratory Outreach Manager
Hackensack Meridian Health
P: 732-776-4147 / F: 732-776-4592
Sherry.Karpe@hackensackmeridian.org